Online Marketing/Customer Success

Digital Marketing | SEO | Copywriting | Storytelling | Customer Experience
Part-time or full-time | Linz | Remote

Apply now

Lingohub is a web-based translation platform used by companies like Erste Bank, Spotify, ESL and Universal worldwide. Our customers and their stories are our top priority. We are successful when we help our customers become even more successful.

To strengthen our team in Linz, we are now looking for someone in the field of Online Marketing/Customer Success.


Description

Are you good at writing, storytelling and want to take responsibility? Come join LingoHub! You'll work with management to plan, build and shape the marketing and customer success departments.

About the Job

We believe in product-led growth, content marketing and customer success. Our customers' needs and challenges are constantly changing, therefore, direct customer contact is an essential part of long-term success.

Online Marketing/Customer Success

Your role in the team

  • You help to rebuild our website. We're in the middle of rebranding.
  • You plan and implement an innovative content strategy for various channels (blog, social media, newsletter, website) and create multimedia content for them.
  • You answer customer questions (support cases) and provide assistance, either via chat or video conferencing.
  • You maintain our online help and produce explanatory videos.
  • You conduct product demos with potential customers.

This position requires strong communication skills in English and goal-oriented work. It's about directly helping customers with problems, but also adding their stories to our success story.

Your profile

  • You have a very good command of written and spoken English.
  • You enjoy writing and can create both stories and documentation with it.
  • You feel comfortable working in a performance-driven team.

We all work hands-on and together to achieve the best results for our clients. We help each other and focus on the outcome. Together, we are constantly evolving and learning from our mistakes.

Lingohub and our customers are online. We and our customers operate worldwide. You feel comfortable on the web and, like us, you see the opportunities in it.

Hours, pay, and benefits

The weekly working hours, the working location and your salary will be agreed upon individually and depending on your preferences and skills. In principle, both part-time and full-time employment is possible, although experience shows that you should work at least 15 hours per week. We allow flexible working hours and offer home office options by arrangement. We have an office in an excellent location, right in the center of Linz's main square, with a varied selection for lunch and perfect public transport connections.

The basic salary starts from EUR 2,300 per month (38.5 hours per week). Of course, we offer a much higher gross monthly salary depending on qualifications, experience, and performance.
Applicants from outside of Austria will be offered a contractor role on comparable terms and equal pay with our domestic employees.

Lingohub is a Calm Company. We believe in mutual and long-term success, with you and our customers.

Apply now

Helmut Juskewycz
lingohub GmbH
Hauptplatz 23
4020 Linz
www.lingohub.com
+43 650 3266669
helmut@lingohub.com

Why work at LingoHub

Join LingoHub as a Marketing and Customer Success Expert