Frequently asked questions

LingoHub supports ISO-standard languages and locale variants. You can add as many languages to a project as you need.

You can add as many translators as needed. All LingoHub plans include unlimited seats, so you can grow your localization team without additional per-user costs.

Yes. All customers have access to LingoHub support and documentation. Enterprise plans include additional services such as personal onboarding, priority support, and a dedicated account manager.

Yes. We help you migrate projects, translation memories, and glossaries from your existing TMS to LingoHub and connect your localization workflow with your development setup. Book a 30-minute localization review to discuss your current setup and migration requirements.

We rebuild your glossary and memory from what you have already approved, connect Git, and assign LINA to create a localization workflow according to your needs. Talk to us.

Yes. LingoHub offers a 14-day free trial without requiring a credit card. You can explore the platform and set up your localization workflow before choosing a paid plan.

Absolutely. Upgrades (including switching to annual billing) take effect immediately and are prorated. Downgrades (including switching to monthly billing) are applied at the end of your current billing period.

Yes. Annual billing is available at a lower effective monthly price than monthly billing. The exact difference depends on your selected plan.

LingoHub measures translation capacity using linguistic credits rather than word counts. Linguistic credit usage depends on the selected translation engine and the amount of source content and context processed. Each plan includes a defined monthly capacity, with additional capacity available as an add-on. See our pricing page for current limits.

You can increase your capacity with monthly or yearly add-ons. Additional capacity is available for hosted characters, linguistic credits, and CDN usage, allowing you to process more content without changing your plan.

LingoHub accepts Visa, Mastercard, and American Express, with SEPA billing available for Pro plans and above. You can manage your billing details, update payment methods, and download invoices directly from your application settings. For Enterprise accounts, we also offer invoicing.

We’re sorry to see you go… You can cancel your subscription by deleting your organization. Deleting an organization is irreversible and removes its projects, data, and billing information.

LingoHub is ISO 27001 certified and has completed SOC 2 Type II attestation. It supports GDPR-aligned data handling, encrypted data storage, continuous monitoring, and security features such as two-factor authentication (2FA).

Yes. LingoHub supports enterprise authentication standards, including SAML, OpenID Connect, and SCIM, allowing organizations to manage user access through existing identity providers.

Yes. LingoHub maintains detailed audit logs for project updates, user activities, and API requests to support internal governance, security monitoring, and compliance reviews.

Yes. LingoHub offers an on-premise deployment option for organizations that require full control over their infrastructure and data environment.

Enterprise customers receive dedicated onboarding and migration assistance, priority SLA-based support, tailored training sessions, and access to a dedicated account manager.

LingoHub integrates with development, design, content, and support tools including GitHub, GitLab, Bitbucket, Azure DevOps, AWS CodeCommit, Figma, Contentful, Storyblok, HubSpot, Stripo, Slack, Zendesk Help Center, and Crisp Helpdesk. See our integrations page for the current list.

Yes. LingoHub supports branch-specific synchronization, allowing teams to localize features independently while keeping release and development branches organized.

Yes. LingoHub integrates with Figma through a dedicated plugin. Select the content you want to localize and send it to your LingoHub project for translation and review.

LingoHub supports more than 40 localization file formats and frameworks, including JSON, YAML, XLIFF, Gettext PO, Android XML, Apple iOS formats, CSV, DOCX, SRT, VTT, i18next, React Intl, Flutter ARB, and Java property files.

Yes. LingoHub offers a public REST API that allows teams to automate localization tasks, manage projects, and integrate localization workflows into existing development environments.

If you need an integration, workflow, or file format that is not currently supported, contact our team to discuss your requirements and available options.

LingoHub’s affiliate program lets you earn commission by referring new customers through your unique tracking link. Recommend LingoHub to international teams that need a localization platform for managing terminology, translations, QA, and multilingual workflows.

Share your unique referral link and earn a 50% commission on referred customers’ subscriptions for 12 months. Your referrals receive 25% off their subscription for the first six months.

Sign up for LingoHub, open the Promotions section in your profile, and submit your request to join the program. Once approved, you can access and share your personal referral link.

No, you don’t need to be our customers, but we’d be delighted if you joined us. ;)

Log in to LingoHub and open your promoter profile, where you can review and sign the promoter agreement.

Commissions are paid monthly after a 45-day payout period.

Your promoter dashboard shows your referrals, tracked activity, and commission data in one place.

LINA drafts inside your translation memory, glossary, and style guide. QA checks placeholders and terms. Your team members approve what the workflow requires.

Language availability depends on the selected AI or machine translation engine. LingoHub can process multilingual content from software, websites, mobile apps, documents, help centers, and other supported localization files and integrations.

Yes. LingoHub provides project-specific context through glossary terms, translation memory, style guides, labels, and other contextual information, helping AI engines apply the terminology and conventions defined for your product.

LingoHub checks AI-generated translations against your project assets and QA rules. Glossary terms, translation memory, style guidance, placeholders, formatting, and other quality checks help identify issues before content moves through the review workflow.

Yes. LingoHub plans include linguistic credits that can be used with supported AI and machine translation engines. Usage depends on the selected engine and the amount of content and context processed. Additional linguistic credit capacity is available as a monthly or yearly add-on.

A chat multiplies whatever you paste and forgets it. LingoHub keeps the source of truth, so the next release matches the last one.