English has long been the lingua franca of the web. It’s long been sufficient to provide English-only content in order to communicate with a high proportion of Internet users. Nonetheless, the online community is changing and becoming more and more diverse imposing requirements on global businesses. This blog post dives into the online language world and shows why English-only content just won’t cut anymore.
It’s tempting to follow an English-only Strategy nowadays
The vast majority of content published on the Internet is still written in English. Roughly 54% of Internet content is English. By now the bulk of Internet users are native English speakers as the following figure indicates.
Moreover, English is by far the world’s most commonly studied language and claims the top rank followed by French and Chinese in the study conducted by the University of Düsseldorf.
Why English-only won’t make it in the Future
These stats might be tempting to think that English-only content is enough in today’s world. However, the online community is becoming more and more diverse and users demand information in their native language in order purchase from a website or web shop.
English is by far not the most common native Language
While English is the most commonly used language on the Internet it is just ranked third among the most popular languages by native speakers. In terms of native speakers Mandarin Chinese is the most spoken language worldwide with almost 1 billion natives. Spanish with roughly 405 million speakers and English with around 360 million native speakers follow.
While companies are likely to think that the majority of the world’s population speaks English as a second language or least understands English content, statistics show a difference. Less than 50% of the population in most countries speak English as the following graphic shows.
Language Studies other than English are on the Rise
Languages other than English gain more attention in academic study programs. Between 1990 and 2013 the number of U.S. colleges that teach Chinese has increased by 110%. Nowadays other languages are more and more accessible.
Statistics show that speaking a foreign language fluently boosts a career. A study shows that Americans with good German language skills can earn up to $ 128,000 more throughout their business careers. Other language skills like French and Spanish are rewarded in business life too.
Customers demand for translated Content
Offering translated content in a user’s native language is a major element for building trust on the Internet. A survey conducted by Common Sense Advisory, the most popular researchers in the translation industry,
- 60% of online shoppers rarely or never purchase from English-only websites or webshops,
- 55% of the survey’s participants stated that they preferably shop when content is in their mother tongue,
- 53% argue that it’s more convenient if a website or web shop is translated into their native language, and
- 74% of online shoppers are more likely to buy a second time if a website or online shop is translated into their native language.
Mobile Devices increase Diversity within the Internet Population
While translation into 25 languages was required in 2015 to reach 90% of the entire Internet population, Common Sense Advisory states that 48 languages will be required by 2020 to reach the same proportion of online users.
Mobile Internet access led to a rise in the number of Internet users and higher diversity. According to Seedstars Latin America is now ranked third in terms of mobile penetrations. Following Eastern and Central Europe (154% mobile penetration) and Western Europe (129%) Latin America claims the third rank with 104% mobile penetration.
The same trend is apparent from Asian statistics. The Chinese primary access the Internet from mobile devices. More than 87% off all Chinese Internet users browse the Internet mobile. They are also likely to purchase using mobile devices. Nearly 50% of all retail e-commerce sales in China are attributed to m-commerce.
Wrapping it up
It’s quite obvious, today’s customers and users demand more than English-only content. The online language world evolves and imposes requirements on global businesses. Be sure to be among those using the advantages of translated content and start your free LingoHub trial today!